Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
d
delek
2w
hey wie ist der zustand, ist irgendwas was ich wissen soll? wie teuer ist versand?
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m
michellel
2w
Hey sorry ich kann das Fahrrad nicht versenden. Zustand gut, braucht sicher einfach einen kleineren Service
l
line-x
2w
Salut, wie gross ist der Rahmen? Bzw für welche Körpergrösse ist das Velo geeignet? LG
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m
michellel
2w
Salut, Rahmengrösse ca. S-M :) Ich bin 166 cm geht sicher bis 170 . Vielleicht passt es ja. Gruess Michelle