Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
Ich konnte leider nicht bestellen, gibt es da eine möglichkeit?
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I think it's an issue from my end! I was always able to pay and order until now :/
Hm maybe send customer service a message thay could help!?
Ah that's strange tho! Why it didn't work?
Do you think it's a problem from my end or yours? Did didn't happen before for me...
It said "your destination account needs to have at least one of the following capabilities enabled: transfers, crypto transfers or legacy payments"
Hey! Maybe it was an issue on my account! If you want to buy it you can try again?:)
I tried again but it failed, do you have instagram? you could text me there
Du kannst mir auch gerne auf Instagram schreiben!