Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
yayou
9w
coucou tu la ferais pour 10.- ? si tu es ok est-ce que c'est possible de changer le prix de l'envoi sur expedition personnalisé et le faire en grande enveloppe à 2.- ? (prix sur poste) :))
Show 3 replies
Hide 3 replies
e
ellaaada
9w
Hello oui pas de souci, juste je ne sais pas comment changer de prix d’envoi si tu m’expliques je suis ok 🙂
yayou
9w
tu vas sur ton annonce, tu la modifie et ensuite tu vas sur livraison et tu mets expédition personnalisé 😊
e
ellaaada
9w
C’est fait ✅