Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
d
damaja
5w
Guten Abend, ich interessiere mich für das Kleid. Wäre ein Versand per Briefpost möglich? Vielen Dank für eine Rückmeldung. Schönen Abend.
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b
bianci
5w
Hallo, ja klar. Versandkosten müssen einfach separat zusätzlich bezahlt werden. Liebe Grüsse
d
damaja
5w
Super, danke. Wieviel kostet die Briefpost? Schönen Sonntag! 🤗
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b
bianci
5w
In der Schweiz 9.- Liebe Grüsse
d
damaja
5w
Also gemäss Posttabelle 2 Franken....