Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
wäre es möglich ein Produkt mit der Postlieferung zu kaufen, dass ich den Versand zahle und du machst die anderen Produkte von dir, die ich auch kaufen möchte in das selbe Paket? Macht ja kein Sinn vier Paket zu versenden:))
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a
Hoi! Yes this would be possible for sure, you can select the pick-up option for the other items and I will ship them all together!