Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
e
evg
23w
Is it possible to make a picture of the bottom of the bag? Thanks!
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ValentineSavioz
23w
Yes, just uploaded some! ☺️
e
evg
15w
Thank you! I’ll take it for 85 CHF, please adjust the price or should I send a request somewhere?✨
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ValentineSavioz
15w
Of course! Just changed it :)
c
chiaretta13
22w
I love the bag! Is the price negotiable? I'd have to fix the handle
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ValentineSavioz
17w
What about CHF 85.-? ☺️ There are actually two handles (one on each side) and they seem to be in good conditions. I uploaded another picture so you can see better, lmk if you have any questions!