Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
carla9
22w
Hello, I’m interested in the sneaker. Is it possible for you to reduce the price please? Waiting for your reply. Thanks 🤗
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Katemile
22w
Hi. Thanks for the interest. Unfortunately I can not go lower for this sneaker.
carla9
22w
Ok I will make a transfer with a fast delivery, for value Monday 14 oct. when will you send the product ? Thx
carla9
22w
How does it work? I send the money but it is blocked until I receive the product ?
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Katemile
22w
You buy/pay via this App. I will receive then a confirmation mail, delivery information and packaging material for the shipping with Swiss Post. I have then to add the tracking number here, so you know when the sneakers will arrive.
carla9
22w
Ah ok super merci. Will do payment.