Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
l
laura.x4
5w
Können Sie ein Bild von dem Schuh hochladen bitte? Also von Ihrem.
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J
JessieS
5w
Sie sind genau wie die Fotos, die ich gerade hinzugefügt habe sind wie neu, ich habe sie nur einmal getragen
l
laura.x4
5w
Okay top danke. Ist es die Schuhgrösse 36 2/3 oder?
J
JessieS
5w
es ist eine normale 36 :)
l
laura.x4
5w
Sambas gibt es doch nur in 1/3 grössen?
J
JessieS
5w
Entschuldigung, ich habe gerade bemerkt, dass es ein 35 1/3 ist perfekt für Größe 36, das ist meine übliche Größe, aber nicht mehr :)
l
laura.x4
5w
Ach schade.. :)