Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
V
Vlor
6w
Hello ,sac elle est original ou haute imitation.
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F
Fdidi
5w
Bonjour, un original !
S
Simamagda
4w
Bonjour vous avez une facture avec ? Pour la authentification de l original? Merci beaucoup pour votre réponse .
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F
Fdidi
4w
Je peux chercher mais ce n’est pas garanti que je la retrouve… je tente !
S
Simamagda
4w
Merci beaucoup pour votre réponse car je suis très intéressé pour acheter ce sac mais j’aimerais avoir une preuve que il s agit bien d’un vrais
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F
Fdidi
7d
Je n’ai pas la facture mais je peux vous envoyer l’intérieur du sac en photo ?