Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
yayou
11w
coucou est-ce qu’il serait possible de changer le prix de l’envoi sur expédition personnalisée et le faire en grande lettre (35,3x25cm, épaisseur 2cm) à 2.- ?😊 (voir prix sur poste)
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EmmanuelaDago
11w
Coucou, je pense que oui il suffit juste de se renseigner pour savoir si cela est possible. Merci
yayou
11w
faut que le colis fasse 35,3x25cm et 2cm d’épaisseur
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EmmanuelaDago
11w
D’accord, serais-tu intéressé par l’article?