Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
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valerieshah
2w
I OFFER CHF 250. CAN IT BE DELIVERED AT HOME OR ONLY TO PICK UP AT Châtel saint Denis 1618? PLEASE TELL WHAT IS THE DELIVERY COST?
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Dyson
2w
Good evening, it dépends on where you want it to be delivered. I suggested pick up in Chatel Saint Denis since it would be far less expensive.
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valerieshah
2w
"Good evening, is pickup okay for you tomorrow? Also, I haven't heard back from you regarding the CHF 250 offer. Please let me know. Thanks!"
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Dyson
2w
Good evening, unfortunately I’ll be out of town, I’ll be back the 6th. Is it okay for you? 250 CHF is fine with me.
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valerieshah
2w
Good evening, it is okay. thanks
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Dyson
2w
Perfect, we will arrange for the pick up time. Thank you