Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
j
jus
2w
Hello je t’ai pris la robe blanche bohème Zara .. cet article me plaît bien aussi
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Dressing-de-lola
2w
C'est noté ;) j'ajoute ce chemisier dans le colis.
Dressing-de-lola
2w
Bonjour Jus, je suis désolée, je ne porte que du M mais même si cette robe m'allait parfaitement je vois à l'instant en l'emballant que c'est du S (36). Je suis désolée. Êtes-vous plus proche du 36 ou du 40 ? Évidemment vous pouvez annuler l'achat.
j
jus
2w
Helloo. Pas de soucis je suis plutôt proche du S. Merci bcp
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Dressing-de-lola
2w
Alors c'est parfait :) merci Je n'ai pas encore reçu l'étiquette mais le colis est prêt 🫶