Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
h
hi, would you also sell the boots for 30.-? i think they are very beautiful but 40.- is a bit too much
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D
Hi 😊 Yes I can sell them for 30-. before shipping or 35-. Including shipping 😊 unless you’re in Ticino. Then we can organize a pick up or drop off for 30-.
h
hm where in ticino? because i'm going there next week but i will be close to locarno. otherwise 35.- is also okay for me :)
D
Im in Bellinzona :). You can let me know if you'd prefer to meet in Ticino or if you'd prefer I send them to you :)
h
i think it's easier, when you send it to me :) i am very new to marko so i dont know how to do this with a new price... how should we do it? :)
D
Okay I think you just push buy. I changed the price and made shipping free. I can take the parcel to the post office today.