Marko Buyer Protection
Enjoy secure and worry-free shopping on marko.
Buyers Protection fee
Every purchase on marko is protected by the marko Buyer Protection. It helps ensure safe payments, gives you the right to claim a refund, and access customer support. Buyer Protection costs a fixed fee of 5% of your item’s price (minimum 0.50 CHF).
Fraud protection
On marko, you do not have to worry about fraud. Sellers only get paid, once you accepted the item. If the item never arrives or is not as advertised, you receive your money back.
Return policy
Once you received an item, you have two days to inspect it. If it ends up not being as expected, you can initiate a return and ship it back to the seller. You will be responsible for the shipping costs, but we will refund you the price of the item.
Secure payment
All marko payments are encrypted and handled by our trusted partner Stripe. That way, both your money and information is protected.
marko support
You can reach out to us 24/7 and expect a reply within 24 hours. Our team will see every issue through to its resolution.
Comments
BastienPK
8w
Hello! I recently bought the blue dragon and it is amazing! Do you have an email adress where I could contact you? I had a request and I was wondering if you were open to talk about it! Kind regards, Bastien
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2HandStuff
8w
Yea sure i cant send you my email here bc its like blocked from marco but i think i have yours so i will try and text you :)
2HandStuff
8w
And if you didn’t get the mail i would love to give you my email :)
BastienPK
8w
Thank you very much for your reply! It got into my spams but I received it :)
2HandStuff
8w
:)