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Getting out of conflicts with others / Christophe Carré / Eyrolles 2007 Conflict is part of life. In everyday life, we experience relationship difficulties: clumsiness, misunderstandings, disagreements, harmless opposition or violent hostility … We are often afraid, and the behaviours we adopt only make matters worse. Why do we enter into conflict? Which dialogue tools should we favour? How can we communicate consciously? This book answers all these questions to help you resolve different forms of conflict and emerge from them stronger. With examples and exercises, you will discover how to approach every situation calmly. 208 pages 15 cm x 21 cm
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