Ad ogni acquisto viene aggiunta una tassa di 5% (0,75 CHF) per la
Protezione dei Compratori di Marko
per coprire un pagamento sicuro e la nostra politica di rimborso.
Hello Sophia, I just paid by TWINT for the boots. I saw on the shipping that it takes 5-6 days but we said we make it on A post shipping to make it quick - usually it take 1-2 days , right? Thanks in advance :) let me know when you sent them please :)
Hi, yes A-Post takes 1-2 days and I’m sending it today - so it should arrive by tomorrow or the day after:)) no worries! And I’ll add the shipping number later so you’ll be updated about it :)
Heyy hope you are good! I did not receive the package and I called post office and they told me it s weird cause the package is still in Basel it never left the post office there - they told me to check with you cause he finds it weird it has never left Basel so you r the only one who can check what happened . Could you please check ? There is no info about it and he told me it seems as if it got lost. If you could have a check about it could be great! Thanks a lot!
Hey! I received the boots 🥾!! I love them!!!! They actually are brand new! Amazing! Thank you for the candies and the note, client service amazing too Very cute of you! Have a good day!
Hi, I’m sorry I totally forgot about them. But I really don’t know where they could be:S I’m moving at the beginning of December so I might find them then :/
I will! And of course I’ll send them to you for free:) also can you confirm that you received the item in your purchase overview? I wish you a nice weekend!
Fai acquisti sicuri e senza preoccupazioni su marko.
Spese per Protezione Compratori
Ogni acquisto su marko è protetto dalla Protezione dei Compratori di marko. Ti aiuta a garantire pagamenti sicuri, ti dà il diritto di richiedere un rimborso e di accedere all'assistenza clienti. La Protezione dei Compratori ha un costo fisso pari a 5% del prezzo dell'articolo (minimo 0.50 CHF).
Protezione dalle frodi
Su marko non devi preoccuparti delle frodi. I venditori vengono pagati solo dopo l'accettazione dell'articolo. Se l'articolo non arriva mai o non è come pubblicizzato, riceverai il tuo denaro indietro.
Politica di reso
Una volta ricevuto l'articolo, hai due giorni di tempo per ispezionarlo. Se l'articolo non corrisponde alle aspettative, puoi avviare una procedura di restituzione e rispedirlo al venditore. Le spese di spedizione saranno a tuo carico, ma ti rimborseremo il prezzo dell'articolo.
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Tutti i pagamenti di marko sono criptati e gestiti dal nostro partner di fiducia Stripe. In questo modo, sia il tuo denaro che le tue informazioni sono protette.
supporto marko
Potete contattarci 24/24, 7/7, e aspettarvi una risposta entro 24 ore. Il nostro team si occuperà di ogni problema fino alla sua risoluzione.
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Le spese che si sono verificate durante la consegna, da e verso l' acquirente, non saranno rimborsate.
Commenti
i
Hello Sophia, I just paid by TWINT for the boots. I saw on the shipping that it takes 5-6 days but we said we make it on A post shipping to make it quick - usually it take 1-2 days , right? Thanks in advance :) let me know when you sent them please :)
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Hi, yes A-Post takes 1-2 days and I’m sending it today - so it should arrive by tomorrow or the day after:)) no worries! And I’ll add the shipping number later so you’ll be updated about it :)
i
Thank you so much! I received the tracking all good! Shall arrive tomorrow! Will keep you updated when get it :) can t wait!!
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I really hope they don’t mess up and it actually arrives soon! Thank you for your order and I wish you a nice day:))
i
Heyy hope you are good! I did not receive the package and I called post office and they told me it s weird cause the package is still in Basel it never left the post office there - they told me to check with you cause he finds it weird it has never left Basel so you r the only one who can check what happened . Could you please check ? There is no info about it and he told me it seems as if it got lost. If you could have a check about it could be great! Thanks a lot!
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Hi, yes they told me it was too late yesterday (the truck had already left) so it will be shipped by Friday :(((
i
Oh okay! Thanks a lot for your prompt feedback! Good night !
2 altri commenti
i
Hey! I received the boots 🥾!! I love them!!!! They actually are brand new! Amazing! Thank you for the candies and the note, client service amazing too Very cute of you! Have a good day!
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Oh, that’s nice to hear!! Thank you so much and have a lovely evening <3
Hi, I’m sorry I totally forgot about them. But I really don’t know where they could be:S I’m moving at the beginning of December so I might find them then :/
i
Thank you! I wanted to ask if you did not have the second pair of laces that came with the boots with the writings
i
Ok cool, let me know if you find them :)
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I will! And of course I’ll send them to you for free:) also can you confirm that you received the item in your purchase overview? I wish you a nice weekend!
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